💰 Cancellation & Refund Policy

• Cancellation Policy: You may cancel your service at any time by contacting us via email at chron8india@gmail.com or by calling +91 8858208825. Cancellation requests must include your full name, contact information, and reason for cancellation.
• Refund Eligibility: Refunds are available for services that have not been delivered or rendered. Once services have been provided or digital products have been accessed, refunds may not be available unless there are exceptional circumstances.
• Refund Timeline: Approved refunds will be processed within 7-14 business days from the date of approval. Refunds will be issued to the original payment method used for the purchase.
• Partial Refunds: In cases where services have been partially delivered, we may offer partial refunds based on the proportion of services not yet provided. This will be calculated on a case-by-case basis.
• Refund Process: To request a refund, contact us with your order details, payment information, and reason for the refund request. We will review your request and respond within 2-3 business days.
• Non-Refundable Items: Certain services or products may be non-refundable, including but not limited to custom work that has been completed, downloadable digital content that has been accessed, and services that have been fully rendered.
• Subscription Cancellations: For subscription-based services, cancellations will take effect at the end of the current billing period. No refunds will be provided for the current billing period unless required by law.
• Disputed Charges: If you believe you have been charged in error, please contact us immediately. We will investigate the matter and resolve any billing discrepancies promptly.
• Force Majeure: In cases of force majeure events (natural disasters, government restrictions, etc.) that prevent service delivery, we will work with customers to reschedule services or provide appropriate refunds.
• Customer Satisfaction: We strive for customer satisfaction. If you are not satisfied with our services, please contact us to discuss possible solutions before requesting a refund.
• Payment Method Limitations: Refunds can only be issued to the original payment method. If the original payment method is no longer available, alternative arrangements may be made on a case-by-case basis.
• Documentation Required: Refund requests may require supporting documentation, including proof of purchase, communication records, and details about the issue requiring the refund.
• Refund Communication: All refund communications will be conducted via email. Please ensure your email address is current and check your spam folder for our responses.
• Policy Updates: This cancellation and refund policy may be updated from time to time. Customers will be notified of any significant changes via email or through our website.
• Contact for Assistance: For any questions about this policy or to initiate a cancellation or refund request, please contact us at chron8india@gmail.com or call +91 8858208825 during business hours.